M/Docs II Installation FAQs
1.What operating systems will run M/Docs II?
2.Why am I prompted with the following dialog window:
"Do you want to allow the following program to make changes to this computer?"
3. Why do I need to be logged into the computer as the
Administrator in order to install the software?
4. How will M/Docs II be updated?
5. The columns in HUD-1 do not add up. Why will the form not
automatically calculate, as before?
6. Why do I have to complete each page of the CRV separately?
7. How do I create a document list to quickly access the documents
I use
most often?
8. How do I report an issue or make a suggestion for changes
to the
program?
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1. Operating Systems Supported
What operating systems will run M/Docs II?
Windows XP, Windows Vista, Windows 7.
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2. Windows User Account Control
Why am I prompted with the following dialog window: "Do you want to allow the following
program to make changes to this computer?"
This is a function of Windows User Account Control (UAC). When the application is
set to run as an administrator, the message will appear whenever opening the application.
To disable this prompt, you must change the property of the shortcut so the application
is not run as an administrator. Here’s how:
1. Right click on the M/Docs II shortcut and choose Properties.
2. Click on the Compatibility tab.
3. Near the bottom of the window, uncheck the box labeled: "Run this
program as an administrator.”
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3. Administrator Requirement for Installation
The database components of the application use SQL Sever Express as the database
engine. SQL Server Express must be installed and configured by an administrator
in order for it to function properly. Once installed, the administrator can assign
any user as a user or an administrator of SQL Server Express. The end user does
not need to be an administrator if the application was setup by an administrator.
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4. Updates to M/Docs II
How will M/Docs II be updated?
M/Docs II will be updated much more frequently than the original M/Docs software.
Updates will be available electronically through the software. This allows for greater
flexibility to deliver both new documents and improvements to the application itself.
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5. M/Docs II HUD-1 Calculation
The columns in HUD-1 do not add up. Why will the forms not automatically calculate,
as before?
M/Docs II currently has not been set up to perform calculations in documents. This
feature will be added to the next release of the program this year.
We understand that this feature is an important one for our customers; therefore,
even after you migrate to M/Docs II, you will be able to access M/Docs for the duration
of your license term. At the expiration of that term, you will be given access to
a mini-module that will contain only those Conveyancing documents that perform automatic
calculations. Access will be for one year, well past the time the function will
operate in the new M/Docs II.
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6. Why don't all pages of the CRV fill at once?
A decision was made early in the design process that data would not automatically
fill in all blanks on a page that appeared to call for the same information, unless
the data had been automatically filled through one of the data pages. This was done
because there are many documents where it was decided this could cause problems
for the drafter. This decision had its biggest impact on the CRV, where every blank
must fill identically on each page of the form. Given some early feedback from our
beta testers, we have decided the majority of our customers prefer the automatic
fill, regardless of the need for careful proofreading. Therefore, the feature will
be reinstated with our next release.
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7. Frequently-accessed document list
How do I create a document list to quickly access the documents I use most often?
A future release of M/Docs II will contain an option to create a list of frequently
accessed documents; however, in the interim, you can create a list of the documents
you access most frequently as follows:
1. From the client area, click "+" button to add a new client. Name
the client
"frequently used documents” or some similar name that will remind you of
the documents' location.
2. Click Autofill New Forms from the task bar and put a check mark
next
to the documents you want in this list, click Select.
3. The new client will not have data in any matters; so just click "select”
for a
blank matter.
4. Select either an empty Draft By or your default Draft By
information.
5. The documents will then show up on this Client’s forms tab as blank
documents.
If you would like MDocs II to open to this list each time you start the application,
make the client screen your default page on opening by doing the following:
1. Click on the Tools menu.
2. Click on the Options listing.
3. Click the plus sign next to the General category
4. Locate the Startup Form listing (2nd from the bottom). To the right
of that is a field with a drop-down menu. Click on this drop-down
and choose Clients.
5. Click on the Save button in the lower right corner of the window.
The next
time you open M/Docs II, it will open to the Client screen.
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8. Reporting issues
How do I report an issue or make a suggestion for changes to the program?
M/Docs II has a built-in reporting service. Just click on Help on the toolbar
and choose the Contact Us link to send us an e-mail. Please include as much
detail as possible.
Alternatively, you may send us a message from the website. On the left hand side
of this webpage, click Submit Ticket link. Again,
please include as much detail as possible.
Finally, you may contact us via email at support@millerdavis.com
or by phone: 612-312-1570.
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