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Technical Requirements

Supported Operating Systems

All operating systems should have the latest service packs and all security updates applied (see the windows update section below for more information.)

  • Windows 8 (Windows 8, Pro or Enterprise)
  • Windows 7 Service Pack 1, or later (Home Premium, Professional or Ultimate)
  • Windows Vista Service Pack 1 (Business, Enterprise, or Ultimate)

Supported Hardware

  • Computer with Intel or compatible 2 GHz or faster processor
  • Minimum of 2 GB of RAM (4 GB or more is recommended)
  • Minimum of 5 GB of free hard disk space
  • Minimum display resolution of 1024x768 with true color

Installed Components

The application requires the following Microsoft components and will install them if they are not already installed. the computer may need to restart after installing one or more of these components and you will need to restart the setup after the computer restarts:

  • Microsoft SQL Server Express 2008
  • Microsoft .Net Framework 4.0
  • Microsoft Windows Installer 4.5

Additional Requirements

  • As with most software installations, the user must have administrative rights on the computer to install M/Docs II. Once the installation is complete, the user permission levels can be reset as needed.

  • The installation is user specific and must be installed under the account of the intended user.

  • In the rare occasion when other editions of SQL Server are installed on the machine, they may need to be uninstalled prior to installing the application. This is a requirement of Microsoft SQL Server Express 2008.

  • Internet connectivity is necessary for standard application installation and activation. Other options are available for installation and activation by contacting our support desk.

Windows Updates

To ensure your installation process runs smoothly, we strongly recommend you Check to see that your Windows operating system has the latest updates from Microsoft. To verify this,

  1. Click the Windows start button.
  2. Click All Programs.
  3. Locate Windows Update from the programs list and click it.
  4. Follow all instructions that appear on your screen to check for and install windows updates.

NOTE: You may need to repeat this process several times until you receive a message telling you that there are no new updates available, since updates will generally install in sequence and require older updates be in place before newer ones will download.

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